Job Summary:

The Systems Analyst III is responsible for leading research and analysis to identify systems impacted by requirements, possible interfaces, cross team dependencies and affected lines of business.

Essential Functions:

• Understand and enhance the strategic vision for data products, ensuring alignment with business needs and organizational goals.
• Collaborate closely with internal technical team to maintain focus on objectives, prioritize the product backlog, and ensure adherence to the strategic vision.
• Elicit and document requirements from decomposition of complex business processes and ensure features and user stories are created in alignment with existing processes and standards.
• Author clear agile stories and features that translate business needs and technical requirements, serving as a liaison between technical teams and stakeholders.
• Own the prioritization of user stories, acceptance criteria, and ensure that UAT acceptance criteria are established.
• Keep customers and users informed of project status and actively seek their feedback.
• Participate in Sprint Planning, Retrospectives, and Demos, and assist in planning activities and the development of business case documents.
• Build and sustain relationships with stakeholders across the enterprise to understand needs and identify dependencies, overlaps, and integration opportunities.
• Set objectives for your role with an understanding of how your output impacts other areas, contributing to the development of operational goals.
• Perform any other job-related duties as requested.

Education and Experience:

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent years of relevant work experience is required.
• Minimum of five (5) years of experience in business management, healthcare operations, or requirements management, with a strong familiarity with the healthcare environment (Medicaid/Medicare).
• Minimum of three (3) years of experience leading business initiatives to drive systemic change and a minimum of two (2) years in a functional Agile Product Owner or Scrum Master role is required.
• Experience working with an enterprise system or IT platform such as Databricks, Snowflake, Microsoft Fabric (Power BI), Facets, GuidingCare, SAP, or CRMs is preferred.

Competencies, Knowledge, and Skills:

• Proficient in Microsoft Office and advanced computer skills.
• Strong interpersonal, leadership, and relationship-building skills, with the ability to effectively interact with all levels of management.
• Excellent analysis, problem-solving, and collaboration skills, with a keen attention to detail.
• Ability to develop, prioritize, and accomplish goals while multitasking and managing competing priorities.
• Strong written and verbal communication skills, including critical listening and thinking abilities.
• Flexibility during organizational changes and the ability to work both independently and in a collaborative team environment.

Licensure and Certification:

• Professional Scrum Product Owner (PSPO) or Professional Scrum Master (PSM) Certification is preferred.
• Certifications related to core technical systems (Facets, CCA, SAP, CRMs) and Agile methodologies (SAFE) are preferred.

Working Conditions:

• General office environment; may require sitting or standing for extended periods of time.

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.