Job Summary:

Director, Population Health is responsible to for the execution of the population health strategies in collaboration with population health corporate and market leadership.

Essential Functions:

• Actively work with Corporate and Market leadership in the ongoing oversight of operational procedures as they relate to the model
• Ongoing collaboration with corporate and market leadership to ensure that business objectives are being defined and achieved; drive the prioritization of projects ensuring alignment with organization wide initiatives
• Direct and oversee population health systems to support corporate and markets
• Set vision, direction and execution for population health business applications
• Develop strategy and high-level implementation plan for the delivery of new applications
• Develop the portfolio strategy to facilitate alignment across programs, coordination or deliverables and optimization of resources
• Act as a liaison to the Enterprise Project Office, Continuous Improvement, Information Technology, Corporate Compliance, Internal Audit and any other related functions to ensure alignment with organizational standards and processes
• Ensure that projects align with the technology that best provides maximum return on investment, and helps directs IT strategy in support of the overall business goals
• Oversee the operational governance and participate in the prioritization of population health projects ensuring alignment with organization wide initiatives
• Lead the development of aligned, collaborative core infrastructure to ensure organization wide alignment with population health model
• In collaboration with market leadership, create an effective organizational structure that clearly delineates roles and responsibilities
• Ensure that strategies are in place for risk identification, mitigation and contingency planning
• Lead in the development of process to achieve operational excellence in all areas within the model
• In collaboration with population health leadership, provide strategic oversight of development and maintenance of documentation related to workflows and process
• Report and communicate the results from process improvement efforts to leadership
• Ensure staff and leadership training on the model, programs and requirements, to include new hire training, annual training for all staff, and other specific training as appropriate
• Collaborate with marketing to inform and educate community via media outlets
• Develop and enhance CareSource relationships with school-based health centers (SBHCs) with the goal of providing accessible quality preventive and primary care services to school-aged CareSource members
• Develop community partnerships to address population health issues
• Oversee and control process changes that result from market level regulatory/compliance requirements to ensure alignment with the model and minimize unintended model variance
• Perform any other job duties as requested

Education and Experience:

• Bachelor’s Degree in Finance, Business, or Health Care field or equivalent years of relevant work experience is required
• Minimum of five (5) years of experience in health care is required
• Minimum of five (5) years of business/operational improvement or process redesign experience is required
• Prior management experience is required

Competencies, Knowledge and Skills:

• Proficient in Microsoft Excel, Word, PowerPoint, and Excel
• Critical listening and systematic thinking skills
• Planning, problem identification and resolution skills
• Business process/management skills
• Ability to maintain confidentiality and act in the company’s best interest
• Strong oral, written, and interpersonal communication skills
• Excellent leadership, management and supervisory skills and experience
• Energetic, enthusiastic, and politically astute
• Ability to act with diplomacy and sensitivity to cultural diversity
• Responsive to a changing environment
• Strategic deployment and management skills
• Conflict resolution skills
• Knowledge of regulatory reporting and compliance requirements
• Proficiency with quality improvement, performance improvement and operations
• Ability to work with multi-disciplinary departments across the organization
• Demonstrated ability to develop, prioritize and accomplish goals
• Strong interpersonal skills and high level of professionalism
• Ability to work independently and within a team environment

Licensure and Certification:

• None

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.