Job Summary:

The Manager, Human Resources (Benefits) leads the development, maintenance and communication of respective policies and procedures in conjunction with the Director.

Essential Functions:

• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures
• Participate in developing and executing department goals and objectives
• Recommend new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed
• Maximize efficiency by identifying operational issues arising during day-to-day administration and recommending / proposing enhancements
• Effectively lead cross-functional teams to implement stated goals and process changes
• Ensure processes are documented, up-to-date, and followed with appropriate cross training for key functions
• Maintain accurate files and records
• Assist with compliance and related functions as needed
• Guide and direct the Human Resources team to successfully complete daily tasks and projects
• Interview, select and train new team members
• Conduct performance management activities for direct reports, to include monthly one-on-one meetings, annual performance appraisals and discipline as appropriate
• Performs any other job-related requirements as requested
  

Benefits

• Administer employee benefits programs including retirement plans, basic health and voluntary products.
• Evaluate and benchmark existing company benefits as well as work with the Director to execute on benefit strategy.
• Plan, develop, and/or participate in area and industry surveys. Analyzes results of surveys and develops specific recommendations for review by management.
• Ensure timely plan compliance including review of necessary benefit documentation, benefit agreements and insurance policies.
• Collaborate with internal partners such as finance, etc.

Education and Experience:

• Bachelor’s degree in Human Resources, Management, or Finance or equivalent work experience required
• Seven (7) or more years of progressive Human Resources experience required
• Three (3) years of management experience is preferred

Competencies, Knowledge, and Skills:

• MS Office proficiency
• Strong HRIS skills a plus
• Ability to maintain confidentiality
• Analytical skills
• Leadership experience and skills
• Strategic management skills
• Ability to plan and evaluate programs
• Ability to develop, plan and implement short and long-range goals
• Ability to analyze problems and develop creative solutions to benefit issues
• Ability to make administrative/procedural decisions and judgments
• Good written, oral and interpersonal communications skills
• Decision making and problem-solving resolution skills
• Ability to work independently
• Knowledge of benefits-related laws, regulations, principles, methods and techniques
• Knowledge of customer service standards and procedures
• Strong attention to detail
• Critical listening and thinking skills
• Ability to negotiate and manage contractual arrangements
• Ability to work in a team environment and to foster cooperative team relationships

Licensure and Certification:

• Professional in Human Resources (PHR) certification or related certification is preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.