Provides exceptional customer service and responds to information requests for issues pertaining to the Office of the Registrar in accordance with department and University policies and procedures.
Performs various duties using different office applications such as TeamDynamix, Image Now, and Zoom phone.

Who We Are

The Office of the Registrar provides support for students, faculty, staff, and members of the community. Services include registration, transcripts, course catalog, schedule preparation, enrollment verification, graduation, and maintenance of student records. It is our desire to provide exceptional service and help students successfully complete their educational endeavors.

Required Qualifications*

Applicants must be currently enrolled at UM-Flint
Able to work independently as well as in a team
Computer skills needed
Must be detail oriented
Communicate effectively both verbally and in writing
Must be able to respect and uphold student confidentiality and present a business like appearance and demeanor
Positive attitude and motivated
Candidates must be available for employment for Summer 2025 as well as 2025-2026 academic year

Desired Qualifications*

Organized
Experience with customer service
Experience with the Google Office Suite
Experience with an office setting
Awarded Work Study for Summer 2025 as well as 2025-2026 academic year

How You'll Grow

Gain an understanding of various university systems and tools while learning to operate in an efficient and effective manner.
Use proactive approach to anticipate problems
Work with a variety of University units to resolve problems
Work with management to prevent problems and ensure high levels of customer satisfaction

Work Schedule

Number of hours per week: 10-15
Work hours vary from 8-5, Monday through Friday.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of three calendar days. The review and selection process may begin as early as the fourth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.