Automotive Customer Representative
Customer Service
Flint, MI, USA
USD 50k-100k / year
Randy Wise Automotive Team
Automotive Customer Representative
Job Overview
At the Randy Wise Automotive Team, we believe that buying a car should be one of the most exciting days of a person's life. We have spent years building a reputation in Flint, Michigan, that is rooted in honesty, kindness, and being a helpful neighbor. We aren't just selling cars; we are helping families get to school, professionals get to work, and adventurers head out on their next road trip. As an Automotive Customer Representative, you will be the face of our dealership. Your role is simple: make people feel heard, understood, and confident in their choices. We don't believe in high-pressure tactics or confusing scripts. Instead, we want you to bring your authentic personality to the showroom floor, creating an inviting space where people feel comfortable asking questions and finding exactly what they need. If you value community, enjoy meeting new people every day, and want to be part of a team that looks out for one another, you will fit right in here. We provide the tools and support you need to succeed, and we look forward to seeing the positive impact you will make on our guests and our growing dealership family.
Salary Range: $50,000.00 - $100,000.00 per year
Benefits
Annual Base Salary Based on Experience
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Career Growth Opportunities
Retirement Plan
Requirements
Valid driver's license with a clean driving record.
Experience in retail or customer-facing roles where building relationships was a priority.
Strong comfort level using computers and digital scheduling tools.
Effective verbal communication skills for clear, friendly interactions.
Ability to walk around our lot and show vehicles comfortably in various weather conditions.
Prior familiarity with automotive inventory or basic mechanical knowledge is helpful but not required.
Responsibilities
Greet every guest who walks through our doors with a warm welcome and a genuine smile.
Listen to what our customers need so you can match them with a vehicle that truly fits their life.
Take customers on vehicle demonstrations to showcase features and answer their questions on the road.
Keep our digital inventory organized and ensure our vehicle descriptions are accurate and appealing.
Coordinate with the rest of the team to ensure the paperwork and final delivery process goes smoothly.
Follow up with guests after their visit to ensure they are happy with their experience and answer any lingering questions.
About Us
Join the Randy Wise Automotive Team, where car enthusiasts thrive in a vibrant and supportive environment! As a leading player in the automotive industry, we prioritize innovation and customer satisfaction while fostering a culture of teamwork and growth. Our passionate team is dedicated to delivering exceptional service and quality vehicles, ensuring every customer leaves with a smile. If you're looking to elevate your career in a fun, dynamic setting, we invite you to be a part of our journey toward excellence!
Why Join Us
Welcome to the Randy Wise Automotive Team, where we're not just selling cars; we're building lasting relationships and driving innovation in the automotive industry. We are a dynamic and professional organization committed to providing exceptional vehicle sales, service, and parts, all while fostering a culture of growth and opportunity for our team members.
Our mission is to be the premier automotive destination, recognized for unparalleled customer satisfaction and unwavering integrity. We achieve this through a dedicated team that embodies our core values of honesty, teamwork, and continuous improvement. Join us and become part of a thriving business that values your contributions and invests in your professional development.
At Randy Wise Automotive Team, we are driven by passion and powered by people. We invite you to rev up your career with us!