| Position Overview
We are seeking a highly organized and execution-driven Pharmacy & Infusion Development Manager to lead the setup, launch, and operational success of new pharmacies and infusion centers. This role oversees all development activities—from regulatory setup, staffing, and site readiness to contract execution and financial modeling—ensuring each location opens on time, fully compliant, and positioned for long-term success.
Key Responsibilities Pharmacy & Infusion Center Launch Management
Lead the end-to-end setup of new pharmacy and infusion center locations, including licensing, registrations, NPI/DEA applications, payor enrollments, and onboarding documentation. - Develop and execute detailed launch plans to ensure operational readiness from day one.
- Coordinate site planning needs, including layout requirements, workflow design, equipment lists, and compliance standards.
- Oversee all pre-opening tasks, ensuring timelines are met and all required documents, inspections, and approvals are completed.
Operations & Growth Development - Build proformas, volume projections, budget estimates, expense models, and financial forecasts for new launches.
- Track early performance metrics and develop action plans to strengthen financial and operational outcomes.
- Identify workflow improvements and scalability opportunities across pharmacy and infusion operations.
- Ensure ongoing compliance with all state and federal regulations.
Hiring & Team Building - Support or lead recruitment for pharmacists, technicians, infusion nurses, and administrative roles.
- Assist with onboarding, training, and the development of standardized SOPs to ensure consistent operational quality.
- Collaborate with HR and leadership to design staffing models tailored to each new site.
Contract & Legal Coordination - Review, organize, and track all pharmacy and infusion-related contracts and agreements.
- Partner with internal and external legal counsel to ensure accuracy, compliance, and timely execution.
- Manage version control, signature collection, document storage, renewals, and milestone tracking.
- Maintain a centralized contract tracker for all active and pending agreements.
Regulatory & Compliance Support
Compile supporting documentation required for regulatory filings, payor enrollment, and contractual obligations.
Ensure launches meet all regulatory and accreditation requirements, including: - State Board of Pharmacy
- URAC, ACHC, or other accrediting bodies
- Infusion safety and environmental standards
Cross-Functional Collaboration - Coordinate with leadership, legal, compliance, HR, providers, and operational teams to streamline launch processes.
- Step in to support prior authorizations or operational needs during high-volume periods or staffing gaps.
- Serve as the central point of communication for all pharmacy and infusion development activities.
Required Qualifications - Bachelor’s degree in Pharmacy, Business Administration, Healthcare Administration, or related scientific field.
- Strong organizational and project management skills.
- Experience in pharmacy operations, infusion center development, or healthcare project management preferred.
- Exceptional communication, documentation, and follow-up skills.
- Ability to manage multiple projects, deadlines, and stakeholders simultaneously.
Preferred Qualifications - Prior experience launching or managing specialty pharmacies, retail pharmacies, or infusion centers.
- Experience working with State Boards of Pharmacy and other regulatory bodies.
- Familiarity with URAC, ACHC, or other pharmacy accreditation standards.
- Strong understanding of NPI/DEA applications, payor contracting, credentialing, and enrollment workflows.
- Experience developing proformas, financial forecasts, and operational budgets.
- Background collaborating with legal teams or reviewing healthcare-related contracts.
- Knowledge of USP <797>/<800>, sterile compounding, and infusion operations.
- Experience with multi-site operations or rapid expansion environments.
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