Insight Health System is a physician-led organization focused on advancing excellence in healthcare and community well-being. Our expertise is in transforming distressed hospitals into stable, patient-centric care that is second to none. With a track record for innovation in healthcare, research and development, Insight Health System provides the communities we serve with world-class healthcare services at the forefront of medical technology. Our network currently includes a portfolio of entities encompassing six acute care hospitals (three of which are nonprofit), six surgery centers, 28 clinics, 580 physicians, 10 unions, and 4,200 employees. Collectively, Insight Health System hospitals provide nearly 100,000 patient days annually.
Job Summary:
The Medical Assistant provides vital clinical and administrative support in a healthcare setting. This role involves assisting healthcare providers with patient care, managing office tasks, and ensuring smooth daily operations. The ideal candidate will be organized, detail-oriented, and versatile, with the ability to perform a range of medical and administrative duties tailored to departmental needs.
Benefits for our Full Time Team Members: - Comprehensive health, dental, and vision insurance coverage
- Paid time off, including vacation, holidays, and sick leave
- 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
- Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
- Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
Duties: - Greet patients and assist with check-in processes.
- Collect and record patient medical histories, vital signs, and other relevant information.
- Prepare patients for examinations and procedures, ensuring their comfort and understanding.
- Assist healthcare providers with various clinical tasks based on departmental requirements (e.g., administering medications, assisting with procedures).
- Maintain and prepare examination rooms, ensuring they are clean and equipped.
- Schedule patient appointments and manage provider calendars.
- Coordinate referrals, follow-up visits, and other patient-related activities.
- Accurately enter and update patient information in Electronic Medical Records (EMR) systems.
- Ensure data accuracy and accessibility for healthcare providers.
- Address and resolve patient concerns and complaints professionally and promptly.
- Assist with processing insurance authorizations and referrals as needed.
- Support billing processes by preparing necessary documentation and submitting claims.
- Monitor and manage medical and office supplies, including ordering and restocking as necessary.
- Assist in training new Medical Assistants and support their integration into the team.
- All other duties as assigned by the Manager.
Qualifications: - High school diploma or equivalent; completion of a Medical Assistant program or certification preferred.
- No prior experience required; entry-level position with opportunities for on-the-job training.
- Proficiency in clinical and administrative tasks relevant to the department.
- Strong organizational and communication skills.
- Ability to manage sensitive and confidential information with discretion.
- Certification as a Medical Assistant (CMA) or equivalent is a plus, but not required for entry-level.
Physical Demands (Essential Functions): - Ability to stand and/or walk for prolonged periods of time (up to 6–8 hours per shift).
- Ability to bend, stoop, reach, and move freely between exam rooms, patient areas, and workstations.
- Ability to lift, push, pull, or carry up to 25 lbs independently and up to 50 lbs with assistance, as required for patient care or equipment movement.
- Manual dexterity sufficient to operate medical instruments, perform phlebotomy, administer injections, and use computers and office equipment.
- Visual acuity (corrected if necessary) sufficient to read charts, labels, and electronic health records.
- Auditory ability (corrected if necessary) to respond to patient needs, instructions, and alarms.
- Clear verbal communication to interact effectively with patients, families, and the healthcare team.
- OSHA Exposure Classification: Job Category I. Direct contact with blood or other body fluids to which universal precautions apply. Personal protective equipment is made available and must be worn.
Insight is an Equal Opportunity Employer!
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