Insight Surgical Hospital
Job Description
Job Title: Medical Assistant
Reports To: Clinic Manager
FLSA: Non-Exempt
Last Update: 09/07/2022
Job Summary:
Under the supervision of the acting physician, our Medical Assistants work in conjunction with staff and physicians to support the delivery of patient care second to none! The MA will take vital signs, assist the provider with our interview and care processes, treatments, delivery and transport of each patient, as directed by the physician. The Medical Assistant thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, podiatry and many more. This position is cross-trained in all clinical administrative processes, therefore the MA will also answer phones, obtain prior insurance authorizations, perform patient reminder calls, and enter information into the EMR. The MA is required to maintain patient and hospital confidentiality at all times. Top candidates for this role show a strength in administering fantastic customer service skills and patient care.

Duties:
● Screen patients while performing and recording vital signs
● Perform data entry through Electronic Medical Record system
● Maintain medical records and patient confidentiality
● Disinfect and clean room after each patient
● Admit patients to a room and interviews patient as directed
● Explains treatment to patients as needed
● Change sutures and dressings as needed
● Assists physician during exam
● Answer phone calls in a friendly manner and acts as operator for the Hospital
● Greets and interacts with patients in a friendly and polite manner
● Other Administrative duties as needed such as register patients and schedule appointments
● Ability to multitask and move between responsibilities in fluid manner
● Adheres to Jcaho hospital standards and PolicyStat policies
● Monitors supplies and inventory as needed

Qualifications:
● Demonstrates eligibility to work for any employer in the U.S. ● High school diploma, GED, or suitable equivalent required.
● Associate's or Bachelor's Degrees strongly preferred in the areas related to Healthcare. ● Previous healthcare and Medical Assistant experience desired
● Must be able to achieve CPR certification within 30 days of employment.
● Ability to provide excellent customer service to show superior patient care.
● Demonstrates enthusiasm and drive.
● Able to work compassionately with patients and coworkers to exhibit patient care second to none
● Exudes respect and flexibility to impact the workplace in a positive manner.
● Ability to relate and work effectively with others; works well within a team environment
● Demonstrates excellent skills in verbal and written English communications for safe and effective
patient care, in order to meet documentation standards.
● Willingness to participate in goal-setting and educational activities for professional advancement.
● Previous experience and familiarity with EMRs is preferred.
● Is aware of standards and performs in accordance with them.
● Able to work in a fast paced environment.
● Strong attention to detail.

Physical Requirements:
● May be expected to lift up to 15 - 30 pounds with assistance. May be expected to push or pull 30 - 100 pounds with assistance.
● Work is of medium demand; walking or standing most of the time while on duty.
● Visual and auditory acuity and manual dexterity essential to performing designated duties required. Optimal auditory acuity required.
● Manual dexterity involving the handling of equipment and instruments or needles is essential to performing assigned duties.
● Physical conditions are clean, neat and well lit.
● May be subjected to unpleasant sights and odors, stressful situations and hazardous or infectious agents where judgment as to precautions needed to be taken is essential. Climate control and ambient temperature variances may be experienced and required by patient care and needs of the surgical team.
● Exposure to limited amounts of radiation, hazardous chemicals or substances and infectious disease processes are a possibility
● Hours of duty may be irregular or unexpectedly extended due to the requirements of the daily surgical and clinic schedule

Insight is an equal opportunity employer and values workplace diversity!

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