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Patient Access Rep - Contingent - Rotating Shift

Henry Ford Health

Henry Ford Health

Grand Blanc, MI, USA
Posted on Apr 4, 2026

Patient Access Rep - Revenue Cycle - Contingent - Rotating Shift

Not eligible for benefits

Shift: Rotating Shift and Rotating Weekends.

GENERAL SUMMARY:

Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration.

Responsibilities:

  • Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database.

  • Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.

  • Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.

  • Coordinates and communicates schedules.

  • Assists with coordination of activities related to insurance pre-certification/authorization.

  • Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.

EDUCATION/EXPERIENCE REQUIRED:

  • High School diploma equivalency

  • 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Additional Information