Monday - Friday 8 am to 4:30 pm

GENERAL SUMMARY:

The Assistant Office Operations works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities:

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation.

• Verifies and enters demographic information.

• Obtains and verifies insurance authorizations/precertification.

• Completes medical record release requests and schedules/confirms patient appointments.

• Enters, reviews and submits charges for patient procedures and services daily.

• Collects co-payments and reconciles all daily reports and deposits for accuracy.

• Provides general office and clerical support to assigned area.