Assistant Office Operations - Cardiology -1.0 Day Shift - Henry Ford Genesys Ambulatory Health Services
Henry Ford Health
Operations
Grand Blanc, MI, USA
Posted on Nov 6, 2025
General Summary:
Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Responsibilities:
- Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
- Verifies and enters demographic information.
- Obtains and verifies insurance authorizations/pre-certification.
- Completes medical record release requests and schedules/confirms patient appointments.
- Enters, reviews and submits charges for patient procedures and services daily.
- Collects co-payments and reconciles all daily reports and deposits for accuracy
- Provides general office and clerical support to assigned area.
EDUCATION REQUIREMENTS:
- High School diploma or GED equivalency OR 1 year of applicable cumulative job specific experience required.
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Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Preferred Quialifactions:
- Previous insurance verification experience.
- Cardiology office and testing experience with the ability to understand basic medical terminology.
- Ability to cross-train with phone scheduling.
Additional Information