Patient Access Representative - PRN - Rotating Shift

Health Alliance Plan

Health Alliance Plan

Grand Blanc, MI, USA

Posted on May 8, 2026

Department: Nurse Staffing

Schedule: PRN; Rotating Shift

GENERAL SUMMARY:

  • Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration.
  • Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database.
  • Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
  • Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
  • Assists with coordination of activities related to insurance pre-certification/authorization.
  • Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.

EDUCATION/EXPERIENCE REQUIRED:

  • High School diploma equivalency
  • 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable
Additional Information