Office Operations Assistant - Full Time - Day Shift - Outpatient Rehab Grand Blanc
Health Alliance Plan
Operations
Grand Blanc, MI, USA
Posted on May 7, 2026
Location: Genesys Outpatient Physical Therapy Clinic - Grand Blanc, MI
Schedule: Full Time Day Shift
GENERAL SUMMARY:
Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Responsibilities:
- Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
- Verifies and enters demographic information.
- Obtains and verifies insurance authorizations/precertification.
- Completes medical record release requests and schedules/confirms patient appointments.
- Enters, reviews and submits charges for patient procedures and services daily.
- Collects co-payments and reconciles all daily reports and deposits for accuracy.
- Provides general office and clerical support to assigned area.
EDUCATION/EXPERIENCE REQUIRED:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Computer skills, customer service, medical terminology, medical office experience preferred.
Additional Information