General Statement:

Under the direction of the Manager of Behavioral Health or designee the Health Coach II conducts a set of non-clinical activities that requires the use of independent judgment to engage, educate, and offer support to individuals and their families to successfully connect them to relevant health services, including prevention, diagnosis, timely treatment, recovery management, education, transportation, and follow up. They contribute to the efficient coordination of patient care through collaborative practice within the health center team, as well as the provider network. The Health Coach II may be required to have an “on call” time where they may be required to perform emergency interventions in person or over the phone. The Health Coach II may be asked to drive the health center vans or mobile medical RV unit.

Minimum Requirements:

A High School Graduate or equivalent. Certification as a Community Health Worker and must have or be eligible to obtain Certification as a Recovery Coach from a MDHHS approved training within 6 months of hire. Must complete MI Bridges navigation and other related trainings within twelve (12) months of hire to ensure individuals served have access and support to apply for the available Medicaid programs.

Additional Requirements:

Must be willing and able to work weekends, holidays, or irregular hours to accommodate needs of the patients and may be required to be “on call”. Must be able to exert 20 pounds of force frequently and/or consistently to lift, carry, push, pull or otherwise move objects. Must be able to extend hand(s) and arm(s) in any direction, pick, pinch, type or otherwise primarily with fingers. Must be able to apply pressure to an object with the fingers and palms. Must be able to raise objects horizontally from position to position. Must be able to sit for long periods of time. Walking and standing also required.

Must have a valid Michigan Driver’s license, current automobile insurance, and the use of a vehicle during work hours.

Essential Physical Demands:

• Vision – Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
• Hearing – Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
• Lifting, Standing, and Walking With or Without Reasonable Accommodations:
  • Position requires the ability to lift up to 35lbs on an occasional basis
  • Position requires the ability to regularly stand for extended periods of time
  • Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
• Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
• Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.

Preferences:

A current or previous recipient of verifiable mental health and/or a diagnosis of substance use disorder who has received services from a public mental health agency (if substance use disorder, must attest to remission or recovery with no use of substance for over two (2) years).

Experience driving Recreational Vehicles or similar preferred.

BARGAINING UNIT: AFSCME

FLSA STATUS: NON-EXEMPT