Starting Pay: $33.7048 Hourly ($70,106)
Step A: $34.8404 Hourly ($72,468)
Step B: $36.5529 Hourly ($76,030)
Step C: $39.3077 Hourly ($81,760)
Step D: $41.7870 Hourly ($86,917)

MINIMUM QUALIFICATIONS:

At least one of the following:

Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field;

-OR-

Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use.

MINIMUM CERTIFICATION

Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment

-OR-

Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment.

*Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply.

PHYSICAL REQUIREMENTS:

• Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.

JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required.

ESSENTIAL JOB DUTIES AND FUNCTIONS:

• Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required;
• Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations;
• Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings;
• Archives digital court recordings to be in compliance with applicable statutes and court rules;
• Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment.
• Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan.
• Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center.
• Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations.
• Performs troubleshooting and formatting as needed for court-related document preparation.
• Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data.
• Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court.
• Facilitates distance learning connectivity for judicial and court staff.
• Repairs, upgrades, and installs computer hardware within authorized guidelines.
• Provides support and maintenance associated with court case management systems and end user requirements.
• Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service.
• Assists the administrative staff for all of the courts in developing and improving automations for systems management.
• Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment.
• Promptly resolves all issues and requests.

Please see the attached job description for more details.