Credit Center Processing And Closing Specialist
Fifth Third Bank
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GENERAL FUNCTION:
Perform a wide range of duties related to the processing and closing of Consumer real estate secured loans and subsequent document follow -up. Responsible for reviewing, correcting, compliance, general follow -up and closing packages on approved real estate and non real estate loans prior to closing. Responsible for the processing and review of documents for real estate and not real estate loans.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank' s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Must live within 30 miles of Farmington Hills or Grand Rapids, MI
- Retrieve and review needed documents for accuracy and compare to final loan approval and regulatory disclosures.
- Compile and review documents to create final closing package from various sources including internal applications, imaging, vendors, underwriting and retail.
- Communicate with parties involved correcting defects and ensuring all conditions and regulatory requirements are met.
- Record, monitor and report deficiencies and required remedies, including steps taken to resolve issues.
- Ensure deficiencies are accurately resolved and documentation is received within established deadlines.
- Completes Clear to Close checklist and Closing Packages on all loan products. Partnering with Retail to ensure smooth closing process for the customers.
- Manage Clear to close Must Answer Chat Line' for general and application specific questions.
- Act as a liaison to define business requirements and/or problems and initiate maintenance of existing documentation.
- Coordinate with IT on systemic issues that impact loan closings and communicate issues along with anticipated timelines to Retail.
- Update request in ACAPS and other systems for the resolution of and pre-closing discrepancies.
- Verify Determine change of circumstance and correctly document in file.
- Ensure re-disclosure was performed timely based on the new information received within the bank.
- Validate that fees disclosed on the closing disclosure were within the allow able tolerances and compared to the last disclosed loan estimate based on a valid changed circumstance that followed the required time period for re disclosure.
- Validate or verify that loan is set-up correctly with proper signers according to title company requirements.
- Confirm waiver dates and mail time (appraisals, other disclosures) were followed accurately and the earliest acceptable close date updated appropriately.
- Handle any remediation efforts that are needed during post close review regarding the above mentioned tasks.
- Research, document, and clear unexpected liens on title
- Work with vendors and other third parties to assist with lien clearance
- Understand and be able to explain consumer loan documents including notes, loan estimates, closing disclosures, security agreements, and others.
- Understand and be able to explain customer income documents such as paystubs, W2s, personal and business tax returns.
- Coordinate with third parties and utilize internal vendors to process applications including, but not limited to, ordering and verifying payoffs from other lenders and verifications of employment.
- Manage a pipeline of consumer loan applications to ensure accurate and timely processing.
- Perform any other duties as assigned.
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SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Bachelor's degree or equivalent combination of experience/education.
- Minimum 3 years of prior experience in underwriting, closing, post-closing, processing, or real estate documentation area of a t it le company or financial institution.
- Know ledge of RESPA/TILA requirements, compliance, and overall origination processes (including processing, underwriting, closing, funding).
- Professional written and verbal communication skills.
- Ability to proactively resolve problems.
- Demonstrated teamwork and high level of customer service.
- Time management, attention to detail and ability to work in a fast-paced, process-centered changing environment.
- Must be well organized and be able to plan for and meet production deadlines.
- Proficient Microsoft Office suite skills required.
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html and by consulting with your talent acquisition partner.
LOCATION -- Grand Rapids, Michigan 49546Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.