Job Summary:

Human Resources Business Partner III is responsible for providing comprehensive, proactive, and strategic Human Resources (HR) services for assigned functional area(s) of CareSource including (at a minimum) staffing needs, policy development and implementation, performance management, leadership development, workforce development planning, onboarding, HR metrics, and legal compliance.

Essential Functions:

• Identify and understand the department’s role within CareSource, who they interact with and their Business Plan Goals
• Monitor internal and external changes in law, policies, and practices to define and confront risk to employees and the business
• Primary point of contact for the business to ensure optimal work environment, serve as advocate for all employees, and enable support for leadership development and succession planning
• Based on the department’s role and goals:
• Influence leadership in establishing clear standards for excellent performance (job descriptions, competencies, expectations, 90-day evaluation, performance evaluations)
• Analyze information/trends from various sources such as engagement surveys, exit interviews, feedback from employees, etc. and make recommendations and courses of action for improvement
• Build strong, trusting and transparent relationships with employees and leadership to deliver goals
• Analyze and influence department dynamics and make recommendations that would maximize effectiveness
• Act as a bridge to other areas of HR (Talent Acquisition, Benefits, Payroll, and Compensation) to be a liaison between Leadership, Employees and HR
• Collaborate with other departments to understand, resolve and remove barriers that impact a department or employee from being able to perform at their best
• Actively participate within the department and with department’s leadership team
• Actively promote cross-department collaboration and information sharing within your own team and the organization
• Perform any other job duties as requested

Education and Experience:

• Bachelor’s degree in human resources, leadership or a related field or equivalent years of relevant work experience is required
• Master’s degree in human resources, Business Administration or related field is preferred
• Five to seven (5-7) years of HR Generalist experience with three to five (3-5) years of experience dealing with a variety of complex employee relations issues at multiple levels within the organization is required
• Leadership experience strongly preferred
• Experience with HR support of clinical teams and/or MCO experience is highly preferred
• Residency near the state of Massachusetts is preferred

Competencies, Knowledge and Skills:

• Proficiency with Microsoft Office, to include Word, Excel and PowerPoint
• Written, oral, and interpersonal communication skills
• Ability to work independently
• Attention to detail
• Familiarity with the health care field
• Leadership experience and skills
• Multitasking skills
• Up-to-date knowledge of employment laws
• Ability to educate/train management in recruitment and employee relation issues
• Critical listening and thinking skills
• Negotiation skills
• Effective time management skills
• Ability to work in a team environment
• Decision making and problem-solving resolution skills
• Customer service oriented
• Ability to maintain confidentiality

Licensure and Certification:

• Professional in Human Resources (PHR) / Senior Professional in Human Resources (SPHR) OR Strategic Human Resource Business Partner (HRBP) certification is preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Fostering a Collaborative Workplace Culture

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.